How You Can Control Your New Patient Flow

October 7, 2016
by Keith Gilleard

Clients sometimes ask us how to control their new patient flow. To get more patients, to keep the flow even, or even to pause it.

It’s simple of course, but it’s based on having workable Internet marketing or direct mail. Without a marketing vehicle (a website, a direct mail brochure, etc.) that uniformly attracts interest and motivates someone to call or email for an appointment, you have no way to predictably control your patient inflow.

The simple answer is that we regulate the amount of pieces out for our print clients, and the campaign budget for our Internet marketing clients. The more print pieces we send out, the more new patients our clients get in. The same for Internet marketing, except this will cap. It caps quite high in large metropolitan areas and a lot lower in a small town. At this point, if the Internet marketing client wants more new patients, we add another successful marketing vehicle, usually our custom magazine direct mail program.

Marketing works synergistically. A client with more than one type of marketing benefits from name recognition and the reinforcement of the marketing message across marketing platforms, increasing the overall response rate.

About the Author

Keith Gilleard
Keith Gilleard is President of Gilleard Dental Marketing. Gilleard has been providing effective and unique marketing programs for dentists since 2007.